Privacy Policy

This Privacy Policy was last updated on June 6, 2023.

Thank you for visiting our website (Shumba Skills). We at respect your privacy and want you to understand how we collect, use, and share data about you. Please read this policy statement clearly and understand fully. Do not hesitate to get in touch with us if you have any questions or concerns via our contact details provided on this page.

This Privacy Policy governs the manner in which Shumba Training Centre Limited (“Shumba Skills,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User,” “you,” or “your”) of the www.shumbaskills.com website (“Site”) and any services provided by Shumba Skills (collectively, “Services”). This Privacy Policy applies to the Site and all products and Services offered by Shumba Training Centre Limited.

1. Information We Collect

1.1 Personal Identification Information:
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities or accessing certain Services.

1.2 Non-Personal Identification Information:
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, technical information about Users’ means of connection to our Site (such as the operating system, Internet service providers utilized, and other similar information).

2. How We Use Collected Information

2.1 Personal Identification Information:
We collect and use Users’ personal identification information for the following purposes:
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the Services and resources provided on our Site.
To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the Services.
To send periodic emails: We may use the email address to send User information and updates pertaining to their order or subscription. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or Service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

2.2 Non-Personal Identification Information:
We may collect and use non-personal identification information for the following purposes:
To analyze trends and administer the Site: We may use non-personal information to track user interactions and gather demographic information for aggregate use.
To improve our Site: We continually strive to improve our Site offerings based on the information and feedback we receive from Users.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a Secure Socket Layer (SSL) secured communication channel and is encrypted and protected with digital signatures.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Third-Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.

6. Changes to This Privacy Policy

Shumba Skills has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

7. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Shumba Training Centre Limited
Address: 10 Miles, off Great North Road, Lusaka, Zambia
Office Line: +260 976 204 822
Website: www.shumbaskills.com
Email: privacy@shumbaskills.com

This document was last updated on June 6, 2023.

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